Accsec Canada API Error

Incident Report for Twilio

Resolved

Twilio REST API services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes are now operating normally. This incident has been resolved.

Posted Jan 17, 2025 - 04:10 PST

Monitoring

Twilio REST API services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 17, 2025 - 02:32 PST

Update

We continue investigating errors for Twilio Rest API, impacting following Twilio services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes. Our engineering team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 17, 2025 - 01:50 PST

Investigating

We are currently investigating errors for Twilio Rest API, impacting following Twilio services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes. Our engineering team is actively working on the issue, and we will provide another update as soon as more information becomes available.

Posted Jan 17, 2025 - 01:03 PST

This incident affected: ACCOUNT SECURITY (Lookup) and DEVELOPER TOOLS (REST API).