Automated Alert: No Customer Impact

Incident Report for Twilio

Resolved

The alert that was raised and that reported SMS issues in Singapore was resolved by mistake. After investigation, it was determined that there was customer impact. Please refer to the new post for more information: https://status.twilio.com/incidents/7ps0zzvwgwrt. We apologize for the inconveniences this may have caused.

Posted Jan 20, 2023 - 09:08 PST

Investigating

Our monitoring systems have detected a potential issue with SMS in Singapore. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 20, 2023 - 08:17 PST

This incident affected: CARRIER NETWORK (SMS, APAC).