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        SMS Delivery Failures to Twilio Portugal Phone Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS failures to Twilio Portugal phone numbers . This incident has been resolved.
        Posted May 19, 2021 - 10:41 PDT

        Monitoring

        We are observing recovery in SMS delivery to Twilio Portugal phone numbers. We will continue monitoring the service to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 19, 2021 - 08:47 PDT

        Update

        We continue to experience SMS delivery failures to Twilio Portugal phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted May 18, 2021 - 20:30 PDT

        Update

        We continue to experience SMS delivery failures to Twilio Portugal phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted May 18, 2021 - 20:30 PDT

        Update

        We continue to experience SMS delivery failures to Twilio Portugal phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted May 18, 2021 - 12:35 PDT

        Update

        We continue to experience SMS delivery failures to Twilio Portugal phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted May 18, 2021 - 08:37 PDT

        Update

        We continue to experience SMS delivery failures to Twilio Portugal phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 18, 2021 - 06:37 PDT

        Investigating

        We are experiencing some delivery failures sending towards Portugal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 18, 2021 - 05:45 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).
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