We are no longer experiencing SMS Delivery Delays to the SmartFren Network in Indonesia. This incident has been resolved.
Posted May 19, 2022 - 09:59 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to SmartFren Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 19, 2022 - 07:57 PDT
Update
We are still experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted May 19, 2022 - 03:07 PDT
Update
We are still experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 18, 2022 - 23:25 PDT
Update
We are still experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 18, 2022 - 21:24 PDT
Investigating
We are experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 18, 2022 - 20:24 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).