Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound SMS failures to Twilio numbers in Italy
Incident
Report for Twilio
Resolved
We are no longer experiencing inbound delivery failures to Twilio numbers in Italy. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to Twilio numbers in Italy. We will continue to monitor to ensure a full recovery.
Update
We are still experiencing failures in receiving inbound SMS to a subset of our Twilio numbers in Italy. Our engineering team is working with the underlying carrier to fix this issue as soon as possible. We will post more information as soon as they are available.
Update
We are still experiencing failures in receiving inbound SMS to a subset of our Twilio numbers in Italy. Our engineering team is working with the underlying carrier to fix this issue as soon as possible. We will post more information as soon as they are available.
Update
We are experiencing failures in receiving inbound SMS to a subset of our Twilio numbers in Italy. Our engineering team is working with the underlying carrier to fix this issue as soon as possible. We will post more information as soon as they are available.
Investigating
Our monitoring systems have detected a potential issue with Inbound SMS from Italy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Europe).