Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
WhatsApp Sandbox Number Messaging Functionality Degraded
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery failures for WhatsApp messages to/from the Sandbox phone number. This incident has been resolved.
Monitoring
We are observing successful WhatsApp messages to/from the Sandbox phone number. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to experience issue with the WhatsApp Sandbox. WhatsApp messages to/from the Sandbox phone number are currently not operational. Our engineering team is continuing to work with WhatsApp to investigate the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience issue with the WhatsApp Sandbox. WhatsApp messages to/from the Sandbox phone number are currently not operational. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience issue with the WhatsApp Sandbox. WhatsApp messages to/from the Sandbox phone number are currently not operational. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience issue with the WhatsApp Sandbox. WhatsApp messages to/from the Sandbox phone number are currently not operational. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
Our monitoring systems have detected an issue with the WhatsApp Sandbox. WhatsApp messages to/from the Sandbox phone number are currently not operational. Our engineering team has been alerted and is actively investigating. We will provide an update when more information becomes available
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).