MS Delivery Delays and Failures to Movistar Network in Chile

Incident Report for Twilio

Resolved

We no longer experience SMS delivery delays and failures to Movistar network in Chile. This incident has been resolved.

Posted Dec 12, 2025 - 22:52 PST

Monitoring

We are observing recovery in SMS delivery delays and failures to Movistar network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 12, 2025 - 20:51 PST

Update

We are continuing to experience SMS delivery delays and failures to Movistar network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 12, 2025 - 16:50 PST

Update

We are continuing to experience SMS delivery delays and failures to Movistar network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 12, 2025 - 14:53 PST

Investigating

We are again observing SMS delivery delays and failures to Movistar network in Chile. We are continuing to investigate, and will provide another update in 1 hour or as more information becomes available.

Posted Dec 12, 2025 - 14:03 PST

Update

We are continuing to observe recovery in SMS delivery delays and failures to Movistar network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 12, 2025 - 12:59 PST

Monitoring

Posted Dec 12, 2025 - 11:02 PST

Update

We are experiencing SMS delivery delays and failures to Movistar network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 12, 2025 - 09:09 PST

Update

We are experiencing SMS delivery delays and failures to Movistar network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 12, 2025 - 07:58 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays and failures to Movistar network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 12, 2025 - 07:54 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).