Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound SMS delays for a small subset of Twilio UK Mobile Numbers
Incident
Report for Twilio
Resolved
Our carrier partner has resolved the issue with a small subset of UK Mobile Numbers. Our operations teams have confirmed from metrics and testing that service has been restored. Any inbound messages sent during the disruption were queued and delivered upon service restoration.
Update
Our carrier partner continues to work on resolving the delays in inbound messages for a small subset of UK Mobile Numbers. Next update in 4 hours.
Identified
We are still seeing delays in inbound messages for a small subset of UK Mobile Numbers and continue to work with our carrier partner to resolve the issue. Next update in 4 hours.
Update
Our carrier partner continues to work on resolving the delays in inbound messages for a small subset of UK Mobile Numbers. Next update in 4 hours.
Investigating
We have detected delays in inbound messages for a small subset of Twilio UK Mobile Numbers. We are working with our carrier partner to resolve the issue as quickly as possible.
This incident affected: PROGRAMMABLE MESSAGING (SMS).