Delays from Programmable Messaging API for a Subset of Customers

Incident Report for Twilio

Resolved

Delays has been resolved and Programmable Messaging API is operating normally at this time.

Posted Oct 20, 2022 - 15:16 PDT

Monitoring

Delays from Programmable Messaging API for a subset of customers for 16 minutes between 14:02 and 14:18 Pacific Time on 10/20/2022. During this period, customers may have experienced delays on API requests. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 20, 2022 - 14:46 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 20, 2022 - 14:20 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).