SMS Delivery Failures to K-cell Network in Kazakhstan

Incident Report for Twilio

Resolved

We've observed a full recovery with MMS/SMS delivery failures to K-cell Network in Kazakhstan. This incident is resolved.

Posted Oct 10, 2023 - 16:19 PDT

Monitoring

We are observing recovery with MMS/SMS delivery failures to K-cell Network in Kazakhstan. We will continue to monitor the situation to ensure a full recovery, and provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 10, 2023 - 14:49 PDT

Update

We continue to experience MMS/SMS delivery failures to K-cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 10, 2023 - 13:12 PDT

Update

We are experiencing MMS/SMS delivery failures to K-cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 10, 2023 - 12:13 PDT

Investigating

Our monitoring systems have detected a potential issue SMS Delivery Failures to Kazakhstan Kcell in Kazakhstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 10, 2023 - 12:07 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).