Inbound Call Failures to a Subset of Twilio Brazil / Rio de Janeiro Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting call failures to a subset Twilio Brazil Rio de Janeiro phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jun 30, 2024 - 02:07 PDT

Monitoring

We have started seeing recovery for call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2024 - 00:13 PDT

Update

We continue to observe call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 29, 2024 - 20:25 PDT

Update

We continue to observe call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 29, 2024 - 16:25 PDT

Update

We continue to observe call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 29, 2024 - 14:25 PDT

Investigating

We are observing call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 29, 2024 - 13:32 PDT

This incident affected: PROGRAMMABLE VOICE (PSTN).