Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call Failures to a Subset of Twilio Brazil / Rio de Janeiro Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting call failures to a subset Twilio Brazil Rio de Janeiro phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to observe call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to observe call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to a subset Twilio Brazil Rio de Janeiro phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE VOICE (PSTN).