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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Mexico - Telcel and AT&T
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Mexico - Telcel and AT&T. This incident has been resolved.
      Posted Oct 15, 2021 - 12:42 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Mexico - Telcel and AT&T. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 15, 2021 - 10:57 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Mexico - Telcel and AT&T. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 15, 2021 - 09:58 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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