Wireless Usage API returning inaccurate results

Incident Report for Twilio

Resolved

All systems are operating normally.

Posted May 17, 2018 - 00:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 16, 2018 - 23:56 PDT

Update

Issue with wireless usage API is resolved and all systems are now operating normally. We continue to monitor.

Posted May 16, 2018 - 23:55 PDT

Update

Our engineering team continues to fix the issue with wireless usage API and we are seeing recovery in the systems and we expect to have this issue fixed in next 2 hours. We will provide next update in 2 hours.

Posted May 16, 2018 - 22:40 PDT

Update

Our engineering team continues to fix the issue with wireless usage API and verifying the accuracy of the results. We will provide next update in 4 hours.

Posted May 16, 2018 - 17:54 PDT

Update

Update: Our engineering team is continuing to fix the issue with wireless usage API. We will provide another update in 1 hour.

Posted May 16, 2018 - 16:33 PDT

Identified

Our engineers have identified an issue with wireless usage API returning inaccurate results and our engineering team is working on a fix for this issue.

Posted May 16, 2018 - 15:46 PDT