SMS Delivery Report Delays to Etisalat Network in Egypt

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to Etisalat Network in Egypt. This incident has been resolved.

Posted Jan 19, 2025 - 08:05 PST

Monitoring

We are observing recovery in receiving message delivery reports when sending messages to Etisalat network in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 19, 2025 - 06:02 PST

Update

We continue to experience delays in receiving message delivery reports when sending messages to Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Jan 18, 2025 - 21:25 PST

Update

We continue to experience delays in receiving message delivery reports when sending messages to Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Jan 18, 2025 - 05:25 PST

Update

We are experiencing delays in receiving message delivery reports when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 17, 2025 - 21:27 PST

Update

We are experiencing delays in receiving message delivery reports when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 17, 2025 - 17:35 PST

Update

We are still experiencing SMS delivery delays when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 17, 2025 - 15:35 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 17, 2025 - 14:39 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).