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      Issues related to Zipwhip's Services
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        System Metrics
        SMS Delivery Report Delays to Etisalat Network in Egypt
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS delivery delays to Etisalat Network in Egypt. This incident has been resolved.
        Posted Jan 19, 2025 - 08:05 PST
        Monitoring
        We are observing recovery in receiving message delivery reports when sending messages to Etisalat network in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 19, 2025 - 06:02 PST
        Update
        We continue to experience delays in receiving message delivery reports when sending messages to Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 21:25 PST
        Update
        We continue to experience delays in receiving message delivery reports when sending messages to Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 05:25 PST
        Update
        We are experiencing delays in receiving message delivery reports when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 21:27 PST
        Update
        We are experiencing delays in receiving message delivery reports when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 17:35 PST
        Update
        We are still experiencing SMS delivery delays when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 15:35 PST
        Investigating
        We are experiencing SMS delivery delays when sending messages to Etisalat Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 17, 2025 - 14:39 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).