SMS Delivery Delays from Twilio to Access Malawi

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Access network subscribers in Malawi is operating normally.

Posted Mar 02, 2026 - 14:05 PST

Update

We are continuing to monitor SMS delivery to Access network subscribers in Malawi. Service remains stable, and we will provide our next update in 2 hours.

Posted Mar 02, 2026 - 12:04 PST

Monitoring

We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 02, 2026 - 10:12 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 02, 2026 - 02:12 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 01, 2026 - 22:25 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2026 - 21:18 PST

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 01, 2026 - 20:25 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).