Our Engineers are Investigating an Issue with Degradation of Service on Studio

Incident Report for Twilio

Resolved

We have fully investigated the degradation of service on Studio issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Jan 30, 2023 - 16:38 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 30, 2023 - 15:43 PST

Monitoring

Our engineers are currently investigating the customer impact of a retroactive issue with Studio was degraded for 5 minutes between 3:27 PM and 3:31 PM Pacific Time on 01/30/2023. During this period, customers may have experienced missed calls, dropped messages, and otherwise failed executions. We will follow up and provide customer impact details within 2 hours.

Posted Jan 30, 2023 - 15:41 PST