Inbound Call Failures to a Subset of Twilio Singapore Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Singapore Phone Numbers has been resolved, and the service is functioning normally at this time.

Posted Jun 07, 2020 - 11:19 PDT

Update

We are observing a subset of call failures to Twilio Singapore phone numbers. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.

Posted Jun 07, 2020 - 10:59 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 07, 2020 - 10:40 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).