We are no longer seeing SMS delivery delays when sending messages to Brazil Nextel. This incident has been resolved.
Posted Oct 20, 2020 - 12:22 PDT
Update
We are continuing to work with our carrier partner to resolve issues regarding SMS delivery delays when sending messages to Brazil Nextel. We will provide additional updates in 2 hours.
Posted Oct 20, 2020 - 10:25 PDT
Update
We are experiencing SMS delivery delays when sending messages to Brazil Nextel. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information
Posted Oct 20, 2020 - 09:25 PDT
Investigating
Our monitoring systems have detected a potential issue with Messaging delays to a subset of Brazilian subscribers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 20, 2020 - 09:15 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).
