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        SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries

        Incident Report for Twilio

        Resolved

        The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in multiple countries is operating normally.
        Posted Mar 18, 2026 - 13:07 PDT

        Update

        We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are continuing to monitor service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 18, 2026 - 11:56 PDT

        Monitoring

        We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 18, 2026 - 09:56 PDT

        Update

        We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 18, 2026 - 09:55 PDT

        Update

        We are still experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Mar 18, 2026 - 07:27 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 18, 2026 - 06:27 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).