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        SMS Delivery Failures to Sprint from a Subset of US Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures sending to Sprint from a subset of US short codes. This incident has been resolved.
        Posted Sep 22, 2022 - 16:26 PDT

        Update

        We continue to experience SMS delivery failures sending to Sprint from a subset of US short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Sep 21, 2022 - 21:33 PDT

        Update

        We continue to experience SMS delivery failures sending to Sprint from a subset of US short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 21:33 PDT

        Update

        We continue to experience SMS delivery failures sending to Sprint from a subset of US short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 05:33 PDT

        Update

        We continue to experience SMS delivery failures sending to Sprint from a subset of US short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 19, 2022 - 21:35 PDT

        Update

        We continue to experience SMS delivery failures sending to Sprint from a subset of US short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 19, 2022 - 17:34 PDT

        Update

        We continue to experience SMS delivery failures sending to Sprint from a subset of US short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 19, 2022 - 15:35 PDT

        Investigating

        We are experiencing SMS delivery failures sending to Sprint from a subset of US short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 19, 2022 - 14:34 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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