Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Dropped Sessions or Slow Responses with Dialogflow Agents
Incident
Report for Twilio
Resolved
Intermittent increased latency and errors with Dialogflow has been resolved and is operating normally at this time.
Update
Latency and errors in Dialogflow is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
We are seeing an improvement in increased latency and errors with Dialogflow agents, and will continue to monitor for system stability. We expect to provide another update in 2 hours or as soon as more information becomes available
Update
We are investigating intermittent increased latency and errors which may result in dropped virtual agent sessions or slow responses with Dialogflow agents. We expect to provide another update in 2 hours or as soon as more information becomes available
Update
We are investigating intermittent increased latency and errors which may result in dropped virtual agent sessions or slow responses with Dialogflow agents. We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
We are investigating intermittent increased latency and errors which may result in dropped virtual agent sessions or slow responses with Dialogflow agents. We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: PROGRAMMABLE VOICE (Dialogflow).