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        Media Recordings - High Latency and Errors While Fetching Voice Recordings

        Incident Report for Twilio

        Resolved

        We are no longer experiencing High Latency and Errors While Fetching Voice Recordings. This Incident has been resolved and Voice Recordings are being fetched normally at this time.
        Posted Feb 20, 2021 - 21:51 PST

        Monitoring

        We were experiencing High Latency and Errors While Fetching Voice Recordings for the last 30 minutes. Our Engineering teams are working on this and we see the service is recovering now. We will continue to monitor the performance. We expect to provide another update in 30 minutes or as soon as we have more details.
        Posted Feb 20, 2021 - 21:46 PST
        This incident affected: PROGRAMMABLE VOICE (Recording).
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