We are no longer experiencing SMS delivery to the Claro network in Ecuador. The incident has been resolved.
Posted Nov 19, 2024 - 10:48 PST
Monitoring
We are observing successful SMS delivery to the Claro network in Ecuador. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 19, 2024 - 09:15 PST
Update
We are still experiencing SMS delivery delays to the Claro network in Ecuador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 2 hours or as soon as more information becomes available.
Posted Nov 19, 2024 - 07:49 PST
Investigating
We are experiencing SMS delivery delays to the Claro network in Ecuador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 19, 2024 - 06:55 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).
