Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Small Percentage of New Account Signup Result With Two Twilio Accounts Being Created
Incident
Report for Twilio
Resolved
New account signup is operating normally at this time.
Monitoring
New account signup is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue with a small percentage of new account signups resulting in dual account creation and are actively working on the same. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue with a small percentage of new account signups resulting in dual account creation and are actively working on the same. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue with a small percentage of new account signups resulting in dual account creation and are actively working on the same. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: TWILIO PLATFORM (Other).