Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Logs, Call Deletes and Billing not Accessible for Customers on Programmable and Trunking Calls
Incident
Report for Twilio
Resolved
Call Logs, Call Deletes and Billing access has been resolved and operating normally at this time.
Update
Call Logs, Call Deletes and Billing in On Programmable Voice and SIP Trunking are now operating normally. We will continue to monitor to ensure the service stability. We’ll provide another update in 1 hour or as soon as more information becomes available.
Monitoring
Call Logs, Call Deletes and Billing in On Programmable Voice and SIP Trunking are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We are still seeing a degraded performance for call logs, call deletes and billing for Programmable and Trunking Calls. Customers may experience issues viewing their Call Logs and Billing not Accessible for Customers on Programmable and Trunking Calls. We’ll provide an update in 2 hours or as soon as more information becomes available.
Investigating
We are seeing a degraded performance for call logs, call deletes and billing for Programmable and Trunking Calls. Customers may experience issues viewing their Call Logs and Billing not Accessible for Customers on Programmable and Trunking Calls. We’ll provide an update in 1 hour or as soon as more information becomes available.
This incident affected: DEVELOPER TOOLS (REST API).