MMS Delivery Status Delays when sending to AT&T US via Twilio Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery status delays sending to AT&T US via Twilio Short Codes . This incident has been resolved.

Posted Jul 10, 2020 - 20:17 PDT

Update

We are still experiencing longer delays than usual in receiving message delivery status when sending MMS to AT&T US via Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 10, 2020 - 12:08 PDT

Update

We are continuing to work in collaboration with our carrier partner to resolve this issue

Posted Jul 10, 2020 - 04:09 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.

Posted Jul 09, 2020 - 23:00 PDT

Update

We are continuing to investigate this issue.

Posted Jul 09, 2020 - 18:15 PDT

Update

We are still experiencing longer delays than usual in receiving message delivery status when sending to AT&T US via Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 09, 2020 - 13:56 PDT

Investigating

We are experiencing longer delays than usual in receiving message delivery status when sending to AT&T US via Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 09, 2020 - 07:31 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).