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        Programmable Fax Permissions not inheriting for new Subaccounts

        Incident Report for Twilio

        Resolved

        We have fully investigated the Programmable Fax permission inheritance issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.
        Posted Dec 02, 2020 - 12:25 PST

        Investigating

        Our monitoring systems have detected a potential issue with Existing Fax permissions not inheriting for new Subaccounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 02, 2020 - 11:34 PST