SMS Delivery Failures to the Naxtel Network in Azerbaijan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending to the Naxtel network in Azerbaijan. This incident has been resolved.

Posted Aug 07, 2025 - 17:57 PDT

Monitoring

We are observing successful SMS delivery to the Naxtel network in Azerbaijan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 07, 2025 - 15:57 PDT

Update

We are continuing to investigate the issue causing SMS delivery failures when sending to the Naxtel network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 07, 2025 - 15:46 PDT

Update

We are experiencing SMS delivery failures when sending to the Naxtel network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 07, 2025 - 14:46 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery failures to the Naxtel network in Azerbaijan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 07, 2025 - 14:42 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).