Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        A small subset of absent delivery report for Sudan- Sudan one

        Incident Report for Twilio

        Resolved

        We are no longer experiencing the absent delivery and our delivery report have fully returned. This incident has been resolved.
        Posted Jul 04, 2020 - 09:08 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Jul 03, 2020 - 21:31 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Jul 03, 2020 - 13:29 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Jul 03, 2020 - 09:32 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Jul 03, 2020 - 07:33 PDT

        Update

        We are seeing partial absence of Delivery Reports for Sudan- Sudani One. Our engineers are working to resolve the issue. We will provide more information as it is received.
        Posted Jul 03, 2020 - 06:34 PDT

        Update

        We are continuing to investigate this issue.
        Posted Jul 03, 2020 - 06:11 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 03, 2020 - 06:11 PDT