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        SMS Delivery Failures To All Networks In Mexico

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to the carrier networks in Mexico. This incident has been resolved.
        Posted Jan 05, 2024 - 06:19 PST

        Monitoring

        We are observing successful SMS delivery to Mexico for all carrier networks. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 05, 2024 - 04:25 PST

        Update

        We are experiencing SMS delivery failures for all networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 05, 2024 - 02:30 PST

        Investigating

        We are experiencing SMS delivery failures for all networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 05, 2024 - 01:32 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).