The issue affecting where information required for Branded Calling and Voice Integrity are failing provisioning with our vendor partners has been resolved, and the service is functioning normally at this time.
Posted Nov 17, 2025 - 22:24 PST
Update
Our monitoring systems have detected a potential issue where information required for Branded Calling and Voice Integrity are failing provisioning with our vendor partners. This does not affect already provisioned bundles. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 17, 2025 - 20:31 PST
Update
Our monitoring systems have detected a potential issue where information required for Branded Calling and Voice Integrity are failing provisioning with our vendor partners. This does not affect already provisioned bundles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Nov 17, 2025 - 19:49 PST
Investigating
We are currently investigating this issue where voice-integrity-service can not create temporal workflows
Posted Nov 17, 2025 - 19:28 PST
This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).