Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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        Branded Calling and Voice Integrity are failing provisioning with our Vendor Partners

        Incident Report for Twilio

        Resolved

        The issue affecting where information required for Branded Calling and Voice Integrity are failing provisioning with our vendor partners has been resolved, and the service is functioning normally at this time.
        Posted Nov 17, 2025 - 22:24 PST

        Update

        Our monitoring systems have detected a potential issue where information required for Branded Calling and Voice Integrity are failing provisioning with our vendor partners. This does not affect already provisioned bundles. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 17, 2025 - 20:31 PST

        Update

        Our monitoring systems have detected a potential issue where information required for Branded Calling and Voice Integrity are failing provisioning with our vendor partners. This does not affect already provisioned bundles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 17, 2025 - 19:49 PST

        Investigating

        We are currently investigating this issue where voice-integrity-service can not create temporal workflows
        Posted Nov 17, 2025 - 19:28 PST
        This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).