Inbound and outbound MMS delays to Sprint short codes

Incident Report for Twilio

Resolved

The MMS delivery delay issue on Sprint US handsets is now resolved and we are observing full and stable message delivery.

Posted Oct 04, 2018 - 20:05 PDT

Monitoring

We are seeing recovery of inbound and outbound MMS delivery to Sprint via Short Codes. Our engineering team will continue to monitor the service.

Posted Oct 04, 2018 - 18:03 PDT

Investigating

We are experiencing delays for a subset of Inbound and Outbound MMS to Sprint Short Code. We are working with our carrier partner to resolve the issue.

Posted Oct 04, 2018 - 12:45 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS).