Message delivery delays to Japan

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Jul 27, 2017 - 04:28 PDT

Monitoring

Our carrier partner has resolved the issue impacting SMS delivery to Japan. We will continue to monitor. All services are fully operational.

Posted Jul 27, 2017 - 04:09 PDT

Identified

We are working with a carrier partner to resolve an issue causing SMS delivery delays to 19% of messages in Japan. We will provide an update within the next hour.

Posted Jul 27, 2017 - 03:08 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).