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Twilio Services
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    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays From Twilio Short-Code Numbers to US Carriers
      Incident Report for Twilio
      Resolved
      Our monitoring shows overall improvement in carrier-side traffic congestion and we are no longer observing SMS delivery delays, we are observing instant SMS delivery from Twilio Short-Code numbers at this time. This issue is now resolved.
      Posted Dec 03, 2024 - 08:31 PST
      Update
      Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 03, 2024 - 06:37 PST
      Update
      Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 03, 2024 - 02:21 PST
      Monitoring
      Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 02, 2024 - 22:23 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Recovering)
      T-Mobile (status - Recovering)
      Verizon (status - Operational)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed) Small Networks
      Google Voice (status - Recovering) Small Networks
      Cspire (status - Recovering) Small Networks
      Dish Networks (status Recovering) Small Networks

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 20:31 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Recovering)
      T-Mobile (status - Recovering)
      Verizon (status - Recovering)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed) Small Networks
      Google Voice (status - Recovering) Small Networks
      Cspire (status - Recovering) Small Networks
      Dish Networks (status Recovering) Small Networks

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 18:31 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Recovering)
      T-Mobile (status - Recovering)
      Verizon (status - Recovering)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed) Small Networks
      Google Voice (status - Recovering) Small Networks
      Cspire (status - Recovering) Small Networks
      Dish Networks (status Recovering) Small Networks

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 16:31 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Recovering)
      T-Mobile (status - Recovering)
      Verizon (status - Recovering)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed) Small Networks
      Google Voice (status - Recovering) Small Networks
      Cspire (status - Recovering) Small Networks
      Dish Networks (status Recovering) Small Networks

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 14:31 PST
      Update
      Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Dec 02, 2024 - 14:25 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Delayed)
      T-Mobile (status - Delayed)
      Verizon (status - Delivery Report Delays)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed) Small Networks
      Google Voice (status - Delayed) Small Networks
      Cspire (status - Delayed) Small Networks
      Dish Networks (status Delayed) Small Networks

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 12:22 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Delayed)
      T-Mobile (status - Delayed)
      Verizon (status - Delivery Report Delays)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed)
      Google Voice (status - Delayed) Small Networks

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 11:11 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Delayed)
      T-Mobile (status - Operational)
      Verizon (status - Delivery Report Delays)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed)
      Google Voice (status - Delayed) Small Networks

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 10:07 PST
      Update
      Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Delayed)
      T-Mobile (status - Operational)
      Verizon (status - Operational)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed)

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 09:39 PST
      Investigating
      Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
      Please find the current delivery status for the major carriers below:

      AT&T (status - Operational)
      T-Mobile (status - Operational)
      Verizon (status - Operational)
      MetroPCS (status - Operational)
      US Cellular (status - Operational)
      Altice (status - Delayed)

      We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
      Posted Dec 02, 2024 - 07:45 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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