Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delays to AT&T from US Shortcodes
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Nov 28, 2018 - 09:58 PST
      Monitoring
      We are observing full recovery in short code SMS latency for outbound and inbound messages sent from and to AT&T devices. We are continuing to monitor and will provide an update if the situation changes.
      Posted Nov 28, 2018 - 09:36 PST
      Investigating
      We are observing elevated delivery delays towards AT&T handsets from a subset of shortcodes. Inbound messages from AT&T handsets are also delayed. Our engineering team is actively working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
      Posted Nov 28, 2018 - 09:09 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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