SMS Delivery Failure to KPN Network in Netherlands

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to KPN Network in Netherlands. This incident has been resolved.

Posted May 24, 2025 - 18:05 PDT

Monitoring

We are observing successful SMS delivery when sending messages to KPN Network in Netherlands. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 24, 2025 - 16:15 PDT

Update

We are continuing to experience SMS delivery failures when sending messages to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 24, 2025 - 15:22 PDT

Update

We are continuing to experience SMS delivery failures when sending messages to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 24, 2025 - 13:20 PDT

Investigating

We are experiencing SMS delivery failures when sending messages to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 24, 2025 - 12:20 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).