SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines

Incident Report for Twilio

Identified

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 28, 2026 - 21:14 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 28, 2026 - 21:09 PDT

This incident affects: CARRIER NETWORK (SMS, APAC).