SMS Delivery Delays To Cambodia Cootel Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Cootel Network in Cambodia.. This incident has been resolved.

Posted Oct 11, 2021 - 03:44 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Cootel Network in Cambodia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 11, 2021 - 01:57 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cootel Network in Cambodia. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 10, 2021 - 09:58 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cootel Network in Cambodia. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 10, 2021 - 02:00 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cootel Network in Cambodia. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 09, 2021 - 22:00 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cootel Network in Cambodia. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 09, 2021 - 20:06 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Cootel Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1hr as soon as we have additional information.

Posted Oct 09, 2021 - 19:09 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).