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Twilio Services
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      SMS Deliver Delays to Multiple US Network via Subset of Shortcode
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to multiple US network via subset of shortcodes. This incident has been resolved.
      Posted Apr 27, 2024 - 00:59 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Multiple US Network via Subset of Shortcode.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 26, 2024 - 23:17 PDT
      Update
      We continue to experience delivery report delays over SMS to Multiple US Network via Subset of short-codes. SMS delivery is not impacted at the moment. We’ll provide another update in 8 hours or as soon as more information becomes available.
      Posted Apr 26, 2024 - 16:32 PDT
      Update
      We continue to experience delivery report delays over SMS to Multiple US Network via Subset of short-codes. SMS delivery is not impacted at the moment. We’ll provide another update in 4 hours or as soon as more information becomes available.
      Posted Apr 26, 2024 - 12:32 PDT
      Update
      After some investigation, we’ve determined that we’re now experiencing delivery report delays over SMS to Multiple US Network via Subset of short-codes. SMS delivery is not impacted at the moment. We’ll provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 26, 2024 - 10:22 PDT
      Update
      Our monitoring systems have detected a potential issue with SMS Delivery Delays to Multiple US Network via Subset of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 26, 2024 - 09:11 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delays to Multiple US Network via Subset of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 26, 2024 - 08:59 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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