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        SMS Delivery Failures to Multiple Networks In Multiple Countries

        Incident Report for Twilio

        Resolved

        We have fully investigated the SMS Delivery Failures to Multiple Networks In Multiple Countries, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Posted Sep 29, 2025 - 18:59 PDT

        Investigating

        Our monitoring systems have detected a potential issue in SMS Delivery Failures to Multiple Countries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 29, 2025 - 18:30 PDT