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        SMS Delivery Receipt Delays from Twilio to Malitel Mali

        Incident Report for Twilio

        Resolved

        The incident has been resolved and SMS delivery receipts from Twilio to Malitel network subscribers in Mali are operating normally.
        Posted Aug 27, 2026 - 16:49 PDT

        Monitoring

        We have observed a recovery in SMS delivery receipts from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 27, 2026 - 15:11 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 27, 2026 - 11:53 PDT

        Identified

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 27, 2026 - 10:53 PDT

        Monitoring

        We have observed a recovery in SMS delivery receipts from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 27, 2026 - 09:31 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 27, 2026 - 07:26 PDT

        Identified

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 27, 2026 - 06:20 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).