SMS Delivery Delays to MTN Network in Rwanda (635-10)

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Rwanda (635-10). This incident is resolved.

Posted Jun 30, 2025 - 17:36 PDT

Monitoring

We are observing recovery with SMS delivery delays when sending messages to MTN Network in Rwanda (635-10). We will continue monitoring to ensure a full recovery, and provide another update in 2 hours.

Posted Jun 30, 2025 - 15:47 PDT

Update

We are continuing to experiencing SMS delivery delays when sending messages to MTN Network in Rwanda (635-10). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 30, 2025 - 12:56 PDT

Update

We are continuing to experiencing SMS delivery delays when sending messages to MTN Network in Rwanda (635-10). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 30, 2025 - 09:03 PDT

Update

We are continuing to experiencing SMS delivery delays when sending messages to MTN Network in Rwanda (635-10). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2025 - 07:10 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to MTN Network in Rwanda (635-10). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 30, 2025 - 06:09 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).