Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Message Logs Performance Issues
Incident
Report for Twilio
Resolved
Latency for subsets of traffic has been resolved and Messaging Logs is operating normally at this time.
Update
We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
Update
We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
Update
We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
Update
We are continuing to monitor the small subsets of traffic that may experince a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
Update
We have started seeing recovery for Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
Update
We have identified an issue with Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
Monitoring
We have identified an issue with Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (Messaging Insights).