Outbound SMS Delivery Failure to Israel

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Israel, Golan Telekom network. This incident has been resolved.

Posted Mar 08, 2021 - 21:13 PST

Update

We are observing successful SMS delivery to Israel, Golan Telekom network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 08, 2021 - 20:30 PST

Monitoring

We are observing successful SMS delivery to Israel, Golan Telekom network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 08, 2021 - 19:32 PST

Update

We are experiencing delivery failures sending to Israel, Golan Telekom network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 08, 2021 - 17:45 PST

Update

We are experiencing delivery failures sending to Israel, Golan Telekom network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 08, 2021 - 14:46 PST

Investigating

Our monitoring systems have detected a potential issue with outbound SMS delivery to the Golan Telekom network in Israel. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 08, 2021 - 14:22 PST