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        SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS delivery failures to Telus Network in Canada Over a Subset of Shortcode. This incident has been resolved.
        Posted Jan 30, 2025 - 10:38 PST
        Monitoring
        We are observing successful SMS delivery to Telus Network in Canada Over a Subset of Shortcode. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 30, 2025 - 08:39 PST
        Update
        We are continuing to investigate the SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 30, 2025 - 05:46 PST
        Update
        We are continuing to investigate the SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 30, 2025 - 01:46 PST
        Update
        We are continuing to investigate the SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 29, 2025 - 23:53 PST
        Investigating
        We are experiencing SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 29, 2025 - 22:53 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).