We are no longer experiencing SMS delivery delays when sending messages to AT&T and T-Mobile Networks in the US from a subset of shortcodes. This incident has been resolved.
Posted Apr 13, 2024 - 02:04 PDT
Investigating
We continue to experience SMS delivery delays when sending messages to AT&T and T-Mobile Networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 13, 2024 - 01:43 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to AT&T and T-Mobile Networks in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 12, 2024 - 23:41 PDT
Update
We are continuing to investigate an issue causing SMS delivery delays when sending messages to the AT&T Network in the US from a subset of shortcodes. We are no longer experiencing SMS delivery delays when sending messages to T-Mobile Network in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Apr 12, 2024 - 16:51 PDT
Update
We are continuing to investigate an issue causing SMS delivery delays when sending messages to the AT&T Network in the US from a subset of shortcodes. We are no longer experiencing SMS delivery delays when sending messages to T-Mobile Network in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Apr 12, 2024 - 12:36 PDT
Update
We are continuing to investigate an issue causing SMS delivery delays when sending messages to AT&T and T-Mobile Networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 12, 2024 - 10:35 PDT
Update
We are experiencing SMS delivery delays when sending messages to AT&T and T-Mobile Networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 12, 2024 - 09:36 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to AT&T and T-Mobile Networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 12, 2024 - 09:35 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).