Delivery Report Delay for Subset of US Shortcode Traffic

Incident Report for Twilio

Resolved

We are no longer experiencing notifications delivery delay of US short code. This incident has been resolved.

Posted Jul 16, 2020 - 19:30 PDT

Monitoring

We are observing improved delivery notifications of US Short Code for the last 30 minutes. We will continue to monitor to ensure a full recovery.

Posted Jul 16, 2020 - 19:09 PDT

Investigating

Our monitoring systems have detected a potential delay of US short code delivery notifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 16, 2020 - 18:09 PDT