Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS delivery delays to Vivo network in Brazil.
      Incident Report for Twilio
      Resolved
      The issue was resolved and the SMS delivery is back to normal.
      Posted Jan 23, 2020 - 07:34 PST
      Monitoring
      We are observing recovery for SMS sent to Vivo network in Brazil. Our engineers are monitoring the status and we will provide confirmation of the fix through the next hour.
      Posted Jan 23, 2020 - 06:57 PST
      Update
      We are continuing to work with our Carrier Partner to resolve. We will update when we have new information to provide.
      Posted Jan 22, 2020 - 21:13 PST
      Investigating
      We are observing delivery degradation for SMS sent towards Vivo network in Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted Jan 22, 2020 - 19:41 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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