Twilio Status Page
Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.
Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
MAINTENANCE UPDATE NOTIFICATIONS
UPCOMING MAINTENANCE
External carriers often notify us when they will be conducting maintenance.
Subscribe for updates so you’ll know ahead of time about potential service disruptions.
SYSTEM METRICS
Stay up to date on the speed at which you connect.
Know more, so you can do more.
SMS delivery delays to Vivo network in Brazil.
Incident Report for Twilio
Resolved
The issue was resolved and the SMS delivery is back to normal.
Posted Jan 23, 2020 - 07:34 PST
Monitoring
We are observing recovery for SMS sent to Vivo network in Brazil. Our engineers are monitoring the status and we will provide confirmation of the fix through the next hour.
Posted Jan 23, 2020 - 06:57 PST
Update
We are continuing to work with our Carrier Partner to resolve. We will update when we have new information to provide.
Posted Jan 22, 2020 - 21:13 PST
Investigating
We are observing delivery degradation for SMS sent towards Vivo network in Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
Posted Jan 22, 2020 - 19:41 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).