SMS Delivery Failure to Telefonica Network in Mexico

Incident Report for Twilio

Update

We continue to experience SMS delivery failures when sending messages to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 02, 2025 - 23:57 PST

Update

We continue to experience SMS delivery failures when sending messages to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 02, 2025 - 19:57 PST

Update

We continue to experience SMS delivery failures when sending messages to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 02, 2025 - 17:57 PST

Update

We are experiencing SMS delivery failure when sending messages to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 02, 2025 - 17:16 PST

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery to Telefonica network in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 02, 2025 - 17:00 PST

This incident affects: CARRIER NETWORK (SMS, Latin America).