Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delay in Availability of Voice Insights Data
      Incident Report for Twilio
      Resolved
      We are no longer observing delays in availability of voice insight data. This incident has been resolved.
      Posted Nov 29, 2022 - 15:06 PST
      Monitoring
      We are observing recovery with the availability of voice insight data. Our engineers will continue to monitor the issue to assure a full recovery. We will provide another update in 2 hours, or as soon as new information becomes available.
      Posted Nov 29, 2022 - 13:56 PST
      Update
      Our engineers have identified the issue and are still working on reducing the delays in availability of voice insights data. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 29, 2022 - 11:59 PST
      Identified
      Our engineers have identified the issue and are working on reducing the delays in availability of voice insights data. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 29, 2022 - 11:08 PST
      Update
      We are currently investigating delays in availability of voice insights data for calls that ended after 9:00 PT. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 29, 2022 - 10:04 PST
      Investigating
      Our monitoring systems have detected a potential issue with Voice Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 29, 2022 - 09:58 PST
      This incident affected: PROGRAMMABLE VOICE (Voice Insights).